Mallory provides operational support to CTI's Physician Leadership Institutes’ executive directors and clients. She is part of the operations team that manages and monitors the customer service and satisfaction process.
Prior to joining the CTI, Mallory worked for a court reporting firm for 11 years managing billing and legal transcript production.
Mallory graduated from the University of South Florida in 2006, with a Bachelor of Science degree in Business Administration. She resides with her husband and two sons in Tampa, FL.