Crystal Garcia is an Executive Director with CTI’s Physician Leadership Institute, overseeing the development and implementation of leadership, strategy and innovation programs throughout the country. She is passionate about improving patient outcomes, and coaching healthcare leaders to deliver exceptional care. This passion inspires empathy and a focus on keeping people and patients at the center of what she does.
Crystal’s healthcare experience has spanned a range of roles in both the non-profit and private sectors. With an emphasis on simulation-based training, she holds more than 15 years of experience in medical education, research and curriculum development.
Prior to joining CTI, Crystal served as a Strategic Account Executive for HealthStream, a global leader providing internet-based learning and research solutions for healthcare organizations. She has an extensive background in online learning, program delivery and facilitation with HealthStream and has worked with nearly 2,000 hospitals around the country implementing best-in-class training solutions. She is most proud of her work in developing the training program for HeartCode– a system implemented by hospital administrators to teach BLS, ACLS and PALS - now with more than 3 million completions.
Prior to HealthStream, Crystal served as a Donor Development Director for the Leukemia & Lymphoma Society, and held roles at the Ronald Regan Presidential Library & Nestle Waters North America.
Crystal holds a biology degree from Tennessee State University and is a Certified CPR Instructor and Wellness Coach.
A curiosity about life and the world motivates Crystal’s love of travel and community service. In her downtime, she and her husband enjoy travel and introducing their four children to new experiences and adventures.