Our case studies feature goals, challenges, approaches and notable results from a variety of CTI programs.


Projects serve as opportunities for applied training in hands-on, non-didactic environments. Projects involve collaborative work on strategic initiatives aimed at facilitating improvement or enhancing growth. They serve as vehicles for developing engagement as a muscle for future collaboration. Working in cross-functional teams or in dyads, participants have the opportunity to apply the leadership skills by improving upon strategic, operational or clinical issues, and drive tangible results for a return on investment.

Sample Improvement Project Topics:

  • Improving OR efficiency
  • Outpatient clinic access
  • EDM- electronic decision making-post EHR
  • Improving communication between hospitals and their physicians
  • Developing innovation acceleration processes
  • Developing a business plan for a new pharmacy school
  • Developing pay for performance process
  • Improving and sustaining hospital patient service culture
  • Transforming a service line

Read through our project profiles to learn more about recent projects.


As part of the transformative journey, we engage with your organization’s physicians and staff to solve real challenges. Examples of the ROI of Improvement Projects include:

  • Improved Cardiology Service Line Volume: Resulted in $284,000 annual revenue.
  • OB/GYN Scheduling: Resulted in increased patient volume by 15%, at a rate of $345,000
  • Improved ER Room Wait Times: Resulted in a 14% reduction, reduced elopement by 40%, equating to $1.4M
  • Orthopedics Scheduling: Resulted in increased number of available appointments by 10%, estimated to be a financial impact of $112,000
(Visited 190 times, 1 visits today)