Information Technology


5 Pillars of Transformational Leadership ChangeCTI helps CIOs, IT leaders and IT professionals improve the performance of their businesses. By specializing in five foundational elements required for success, we partner with our clients to achieve transformational change.

  • IT Leadership
  • IT Strategy
  • Culture
  • Innovation
  • Performance

CTI has special expertise in aligning and engaging IT professionals to optimize the overall objectives of their businesses.

Our engagements are entirely customized to suit the unique mission, culture and challenges of each client, resulting in significant, sustainable, and measurable improvements.


The digital environment continues to change at a rapid pace. What remains constant, however, is the need for transformational IT leadership. Shifting market dynamics requires strong leadership and a new set of skills aimed at facilitating serious change and true organizational transformation. Our IT leadership programs create:

  • Cultural Transformation
  • Optimal Productivity & Capacity
  • Quality Improvement and Process Excellence
  • Performance Improvement

It is in this greater organizational context that we work with leaders and enable them to:

Lead Self: by increasing self-awareness, self-regulation, and self-motivation
Lead with Strategy: by identifying and leveraging unconventional strategies
Lead People: by navigating teams and organizations through periods of growth and decline
Lead for Results: by maximizing decision-making, performance, and growth



  • IT Leadership Development
  • Executives Leadership Development (CIO)
  • Executive Coaching
  • IT Professional Coaching
  • Development and Coaching
  • Onboarding
  • Leadership Retreats
  • Team Building Programs
  • 360º Leadership Assessments
  • Talent Assessments


Strategy often makes the difference between success and failure. CTI focuses on helping clients articulate an IT strategy map, guiding and empowering an organization to focus on the critically important aspects of business, while eliminating time spent on the non-urgent, less important aspects of their operation.

While strategy planning is considered an annual event by many organizations, CTI focuses on strategic thinking as an ongoing process of translating vision into reality. Using our unique Terrain Based Strategy™ (TBS) planning system, we enable individuals, teams, and organizations to explore extraordinary opportunities by creating dynamic, responsive IT strategies around talent acquisition, security, innovation, that align environmental trends with organizational goals. Our planning system targets growth, competitive market positioning, brand discovery, and IT strategy alignment and implementation.

CTI encourages leaders to explore ancient and modern thinking on strategic leadership and apply the best principles and practices to their organization.

We help you develop strategies at each level of the organization continuum:

  • Individual Strategy
  • Team Strategy
  • Department/Function Strategy
  • Service Line Strategy
  • Division Strategy
  • Organizational Strategy



  • Talent Acquisition and Retention
  • Strategic Planning, Alignment and Execution
  • Change Management
  • Security
  • Market/Terrain Competitive Assessments
  • Departments and Teams
  • Strategy Alignment and Accountability –
    Line of Sight


Talent acquisition, retention and turnover has been an ongoing challenge for tech companies and has cost businesses millions of dollars in recruitment expenses and lost revenue.

There is no shortage of tech jobs that pay well, so why are good employees hard to find and keep? Two commonly cited reasons for high turnover rates are poor cultural fit and insufficient onboarding processes.

Did you know that extended onboarding correlates to higher IT professional retention rates in early years, while a culture that emphasizes leadership affects overall job satisfaction and effectiveness?



  • Employee Engagement
  • Resilience and Burnout Prevention
  • Coping with Continuous Change
  • Creating a Safe and Reliable Culture
  • Peer-to-Peer Communication
  • Having the Difficult Conversations


We believe in “doing different things, and doing them differently.” We value an entrepreneurial culture and encourage our team to continually innovate in our practice and in curriculum development.

Similarly, in the last decade, IT professionals have gone from being a business expense to a business driver. They are tasked with pushing the technology envelope and coming up with new ways for their businesses to stay relevant.

We also adopt proven best practices from other industries and apply them to our client-partner’s specific situation, providing the most appropriate and cost-effective results possible.

We believe the following challenges hinder IT innovation:

  • Fear of failure
  • Lack of an innovation culture
  • Lack of trust
  • History – Learned Helplessness
  • Definition – equating innovation with invention or with technology
  • Lack of creative people
  • Lack of risk taking
  • Lack of play
  • Right Brain versus Left Brain use
  • Lack of a leadership focus and strategy
  • Lack of importance
  • Lack of an innovation process


We can help you overcome these challenges and develop a more innovative culture.  We work with companies and entrepreneurs to bridge the gap between innovation strategy and execution, and accelerate the transformation of ideas into results.



  • Assessments
  • How to Create and Sustain a Culture of Innovation
  • Design Thinking Training
  • Explore and propose creative IT solutions to business problems
  • Innovation Strategy Development
    • Helping organizations define their innovation vision and develop the detailed strategies that will get them there.  Our goal is to help you develop a market-centric, discovery driven innovation process centered on finding new ways of creating value for you and your customers.
  • Innovation Workshops, Retreats and Bootcamps
    • Workshops, Retreats and Bootcamps are customized to the unique challenges and goals of the participants. These programs are designed to launch innovation initiatives and cultural transformation in your organization. We use keynote speakers and interactive, collaborative exercises to foster creativity and engagement in the learning process.
  • Innovation Institutes and Academies
    • The goal of our Institutes and Academies is to teach leaders and employees how to innovate using a structured process and culture. These customized programs include regularly scheduled onsite workshops, coaching, group projects, and group learning.
  • Innovation Coaching


Innovation Hub powered by the University of South Florida

The Innovation Hub, powered by the University of South Florida and the Center for Transformation and Innovation, is a gateway into the university’s innovation and research assets and capabilities.  It is an online portal designed to help navigate the USF ecosystem and locate the resources that can help solve the challenges encountered along the innovation life cycle, from the research and discovery of new and innovative ideas, to the commercialization and diffusion of the innovation into the marketplace.  The goal is to connect the innovation resources at USF with the internal and external stakeholders that need them, encourage collaboration between USF and its stakeholders, and facilitate innovation globally.

Asset Mapping of a Major Research University Using Innovation Hub Modeling

The article evaluates the support for innovation, and the technology transfer and commercialization strengths, weaknesses, and gaps at the University of South Florida.


Any tech company is only as good as its staff. The best IT professionals are those who are engaged with other leaders within the business to ensure the quality and relevance of the company’s products and services.

To obtain high performance, tech companies must excel at recruiting prospects, onboarding new hires, developing internal talent and retaining successful IT leaders.



  • IT Professional Recruitment Process Redesign
  • Strategic Planning and Alignment to Organizational Objectives
  • New Employee Onboarding


  • Hassle Factor Index
  • Scribe’s Strategy and Execution
  • Financial Audits and Operational Consulting
  • Lean Process Improvement for Quality, Safety and Patient Satisfaction
  • Pursue opportunities for efficiencies to achieve cost reduction
  • Troubleshoot processes and develop improvements
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