CHIEF OF STAFF/CHIEF MEDICAL OFFICER
The Chief of Staff (COS) plays an extremely important role in engaging the medical and driving clinical performance and yet many assume its responsibilities without adequate preparation. With service term averaging two years, Chiefs of Staff often spend the better part of their first year getting up to speed. CTI can help accelerate COS effectiveness in many ways:
COS Readiness Assessment using a proprietary tool that measures new or potential Chiefs of Staffs’ leadership readiness and identifies strengths and needed development skills for success in their role.
Leadership Assessment provides a comprehensive feedback of leadership skills and competencies from the perspectives of the CMO/COSs’ peers, CMO/CSO, CEO, and medical staff at large. Coupled with coaching, CMO/COS success in their leadership role is enhanced.
Leadership Training Boot Camps focused on medical staff governance and leadership skills necessary for success, resulting in improved performance.
Coaching sessions dedicated to helping existing and new CMO/COS define and achieve their leadership goals including leading MEC through change resulting in specific, measurable outcomes.
Succession Planning focuses on a long-term strategy to identify, recruit, and prepare future leaders who are most likely to succeed.
CHAIRS & DYADS
Department chairs and dyad leadership teams of physicians and other clinicians or administrators must work in concert and employ a holistic approach to meeting daily challenges and execute a clear strategy to achieve the overall mission.
Department or Section Chief Assessment provides a 360º assessment of leadership skills and competencies from the perspectives of the candidates’ peers, superiors, and subordinates.
Chair or Section Chief Coaching to help the chairs navigate the demands of their roles and achieve their objectives.
Chair Readiness Assessment using a proprietary tool that measures new or potential chair’s leadership readiness and identifies strengths and needed development skills for success in their role.
New Chair Onboarding prepares incoming chairs to their new leadership role by focusing them on the strategic objectives of the organization and preparing them to transition from clinician to clinician leader with the essential leadership and management skill required to be successful.
Dyad Structure and Training for leadership teams to plan effective structures, maximize communication and collaboration and optimize performance.
Dyad Coaching guides individuals, teams, and groups to alignment of organizational, professional and personal goals through personal strategy maps and interactive planning.
Building and maintaining a high-quality, engaged, and effective medical staff is the most important challenge facing healthcare leaders today. Beginning with attracting and retaining the right talent to engaging them as active collaborators and ensuring their joy in practice, attention to the medical staff is the surest path to patient satisfaction and better health outcomes.
Our services in this area include:
- Improving Your Physician Recruitment Process
- New Physician Onboarding
- Helping Medical Staff Deal with Continuous Change
- Resilience Training and Burnout Prevention
- Hassle Factor Index™: Identify and Eliminate Obstacles to Bring the Joy of Practice back
- Physician Mentor Development
- Disruptive Behaviors Assistance
- Physician Leadership Training