CULTURE CONSULTING & TRAINING

Physician turnover has accelerated alarmingly in recent years, costing hospital systems and group practices millions of dollars in recruitment expenses and lost revenue.

The average cost to replace just one physician, in fact, is $1.2 million. Average annual turnover is 6.8 percent — with turnover rates particularly high for physicians in the second to third year, averaging between 12 and 21 percent, depending on practice size.

Two commonly cited reasons for high turnover rates in healthcare are:

  • Poor Cultural Fit
  • Insufficient Onboarding Processes

Did you know that extended onboarding correlates to higher physician retention rates in early years, while a culture that emphasizes physician leadership affects overall job satisfaction and effectiveness?

Read through our areas of concentration to understand how CTI Leadership can help your healthcare organization with Culture Consulting and Training.

Cultural Transformation Roadmap by CTA

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AREAS OF CONCENTRATION

WHO WE SERVE

Performance Standards Development

Creating a Safe and Reliable Culture

Physician Engagement

Customer-Centric Culture

Cultural Onboarding

Cultural Transformation

Compact Development

Executive Team

Service Lines

Chairs

Nursing Professionals

Staff

Physicians

Chief Nursing Officers

Chiefs of Staff

INTEGRATED LEADERSHIP CHALLENGES BROKEN DOWN

So much is happening beneath the surface in any healthcare system that affects physician satisfaction and retention, and we ignore these elements at our peril.

On the “trust iceberg”, note how many of the “below the line” elements are enormously impactful compared to the more obvious, “above the line” issues that often take up our time and attention.

BELOW THE LINE ISSUES WE SHOULD PAY ATTENTION TO

  • Expert
  • Leadership Skills
  • Relationships
  • Different Mind Sets
  • Alignment of Values

ABOVE THE LINE ISSUES THAT TAKE OUR ATTENTION

  • Business Model
  • Physician Organization
  • Primary Care Involvement
  • Payment Model
  • Contractual Issues
  • Ancillary Service Issues
  • Coordination of Organized Medical Staff
  • Payer Partnering
  • Legal and Regulatory Issues
Physician Burnout

Are Your Physicians Burned Out?

Our unique systematic approach focuses on the organization as well as the physician. It leads to reduced turnover, increased morale within the team, greater joy of practice, better coping skills and reduced hassle factors.

Speak to a Leadership Training Expert at CTI
CTI Leadership Training Curriculum Guide
8 Reasons to Invest in Physician Leadership | CTI

CTI’s 5 Pillars of Transformational Change

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