Communication between physicians, patients and organizations has been and continues to be a key focus of our leadership programs throughout the country. Several recent studies…

When conflict in the workplace is handled ineffectively it can pose a significant threat to an organization. A comprehensive study conducted by CPP in its…

We are often confronted with sobering reminders of the heartbreaking effects of suicide: a topic too often swept under the rug. Our country’s physicians know…

CTI was proud to be a part of the 2019 AMGA conference that was held in National Harbor, Maryland, from March 26-28. CTI led two…
AMGA 2019 Key Takeaways Although Healthcare transformation was the overall arching theme of the 2019 AMGA conference that was held in National Harbor, Maryland, on March…

Engagement is a highly personalized process that taps into the individualized needs, values, and goals of each physician in the organization. Utilizing empathy can help…
Healthcare Design Thinking and Improvement to Patient Experiences The Harvard Business Review recently spoke to a hospital administrator about a reoccurring problem that patients…
How Much Do You Know About Physician Engagement? Physician engagement is quickly becoming one of the most important factors in a healthcare organization’s journey to…