Insights from Mo Kasti

The Hospital Organized Medical Staff: A Critical Risk Management Tool

By | Articles, credentialing and privileging, Healthcare Culture Change, High Performing Medical Staff, Medical Staff Optimization, risk management | No Comments

A guest column from Todd Sagin, M.D., J.D. The hospital organized medical staff is a 20th century anachronism that continues to be required in 2017.  While it is poorly suited for our rapidly evolving health systems, hospital and physician leaders would be ill-advised to ignore or short-change its work in…

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Moffitt Physicians Find New Ways to Improve Satisfaction Scores

By | Articles, case study, Patient Experience, patient satisfaction, physician burnout, Physician leaders, Physician Talent Management, Talent Management | No Comments

As part of their strategic project team work for a Physician Leadership Training Institute, physicians at Moffitt Cancer Center (MCC) took a closer look at patient satisfaction survey scores, how providers were affected by them, and whether factors, such as timing and specificty, influenced those scores. The Challenges A new…

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The Engagement Roadmap: Step 2

By | Articles, Healthcare Culture Change, healthcare issues and trends, Healthcare Transformation, High Performing Medical Staff, leadership, Leading Change and Transformation, Physician Engagement | No Comments

Previously, we introduced our Physician Engagement Roadmap as a practical guide to engaging and energizing physicians and other clinical staff. We defined engagement as emotional connection, involvement, and commitment, demonstrated in behaviors and leading to discretionary efforts and we reviewed the first step: Map the Terrain. Now on to the…

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Physicians Take the Lead to Improve Pediatric Patient Care, Quality and Safety: A Project Case Study with Lee Health

By | case study, Healthcare Culture Change, innovation, leadership | No Comments

Physicians at Lee Memorial Health System responded to the strategic challenge of improving care quality and patient safety through team projects during their Physician Leadership Training Institute. One extremely successful project involved the development of a respiratory admission scoring system to assist the emergency department team with inpatient placement of…

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Mo Kasti Presented on Collaborative Leadership at MGMA/AMA Conference

By | healthcare issues and trends, leadership, Leading Change and Transformation, Physician leaders | No Comments

CTI’s CEO and Founder, Mo Kasti, presented “Dyad Leadership Development: Risks, Challenges, Solutions” at MGMA’s Collaborate in Practice conference , April 9-11 in Chicago. Mo’s presentation covered the unique dynamics of an ever-changing health care environment and how it has given rise to the health care dyad leadership model. Mo…

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Women in Healthcare Leadership

By | Healthcare Culture Change, healthcare issues and trends, leadership, Physician leaders, Physician Talent Management, Strategy, Talent Management, women in leadershiip | No Comments

A recent article in “Modern Healthcare” put the spotlight on an issue that has, to this point, not received the attention it deserves. The graphic from McKinsey sums up the situation quite well.   Women are an under-utilized and highly valuable source of excellent healthcare organization leaders.  Investing in their leadership…

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