Meet Our Team

Becky is a passionate culture change leader who is genuinely committed to transforming healthcare organizations into ones that are focused on becoming patient-centric, change adaptive and world-class care providers. She believes that compassion opens the eyes of your heart to see beyond the words and behavior of the person on the outside…to the feelings and intents of the person on the inside.

Becky began her career in 1983 as a Registered Nurse after receiving her nursing degree from Trumbull Memorial Hospital in Warren, Ohio and she later received her undergraduate degree in Health Care Administration.  Throughout her tenure, Becky worked to cultivate a high performing culture through the application of change management, organizational development and performance improvement methods.  She is results oriented and has provided leadership for Nursing, Nursing Informatics, Process Redesign, Lean Production, Culture Transformation and Patient Experience Improvement.

Becky has also worked with physicians to standardize evidenced based practices. Prior to her responsibilities expanding system-wide, Becky led efforts to transform a 500 plus medical group, which included leading the physician leadership development program and has coached hundreds of physicians, advanced practice providers, leaders and staff.  She was the System Director of Cultural Transformation for large multi-faceted and fully integrated healthcare system and was responsible for leading enterprise-wide Patient Experience and Cultural Transformation efforts.

She is a natural leader who makes the right things matter most, creates high quality connections, is positive, happy and openhearted, makes others better by triggering their best instincts and moves others together to create great outcomes.    She is a student of the teachings of Fred Lee, Neale Donald Walsh and Larry Senn. She is certified in DiSC, Laughter Yoga, Personal Excellence and Inside-Out Coaching.

Becky is married with four children and lives in Cape Coral, Florida, U.S.A.

Dr. Bill Moskal, an architect of organization-wide change for over 35 years, specializes in Leadership Coaching, focused on supporting leaders’ achievement levels to create and sustain extraordinary teams.

Bill’s background includes over thirty-five years of consulting expertise in the areas of team building, leadership development, and executive coaching. He served as Corporate Director of Organization Development with Henry Ford Health System and as Director of the Peaceful Integration Project within the Archdiocesan Schools in Detroit, Michigan, and an Associate Professor at Oakland University.  Bill has extensive experience as the Team and Leadership Specialist with 14 Indian Health Service clinics and hospitals. He also serve as the Business Enterprise Specialist with the Peace Corps in Kiev, Ukraine.

Bill has been a faculty member with the American College of Healthcare Executives since 1984. His current offering, “Power and Influence in Healthcare Management” is considered a benchmark seminar for the healthcare industry.

Dr. Moskal’s Coaching clients include University of Michigan, Stanford Hospitals and Medical Centers, Cedars-Sinai, Iowa Health system, Baptist Hospitals of Miami, William Beaumont Hospitals, Tampa General and other hospitals and systems leadership teams.

Bill’s educational credentials include a doctorate (Ed.D.) in Organization Development.  He received his Masters in Psychology (M.Ed.) from MarygroveCollege.

Bill’s certifications include:

As Positive Psychology and Narrative Leadership Coach, Pauline Melnyk provides a thought-provoking, creative approach with positive psychology interventions to the topic of Change Management. Positive psychology research intentionally focuses on what is right with people and what can be increased, help participants experience happiness, well-being and success.

Pauline has been engaging continuous training in practical, ethical best practices and tools that have been researched by scientists in the fields of positive psychology, neuroscience, emotional intelligence, appreciative inquiry, strengths, story and more. Additionally, Pauline’s consulting, coaching and facilitation business is an Accredited Change Management Training Office based in Western Canada.

Pauline is a recognized leader, Change Management Practitioner, Accredited Trainer and Coach; she expands the options available for Managers and their teams in various types of industry, not-for-profit agencies, adult education and governmental departments. Working with a dynamic portfolio of over 25+ years as a business and human resource professional, Pauline works to impact the individuals on teams in a positive way directly, willingly collaborating and sharing knowledge in change management, creative problem solving, leadership consulting, group coaching, issues management and stakeholder facilitation.

A leadership and executive coach, Sara Pelaez delivers proven tools to empower C-suite clients to enhance the culture of their organizations, develop precision in motivational thinking and design action steps to achieve professional and organizational goals.

Sara brings a wealth of experience to every session. With clarity, meaning, purpose, and direction, she creates a safe environment to explore strengths to attain your highest professional goals.

Sara’s individualized and personal style creates an invaluable working partnership that empowers her clients by focusing on what really matters: their goals. She is the bridge between the gap of what is and the potential of what could be. Through a process of inquiry, dialogue and examination, she serves as a thought partner as you develop new ways of thinking and gain better understanding of communications styles, cultural barriers and other challenges that could be impeding your growth and advancement and the success of your entire organization.

Sara has been an effective coach in several industries including, health care, financial planning, education and non-for-profit organizations such as trade associations and charitable organizations. Sara has experience working with C-Suite executives of large and small organizations; middle-management corporate directors; leaders of profit-driven and not-for-profit organizations; and all levels of healthcare professionals. She also founded a thriving private practice and works with families, couples and individuals as a Licensed Clinical Therapist.

Sara earned her MA in Clinical Behavioral Mental Health from Roosevelt University in Chicago and her BA in Psychology & Human Resources from Northeastern Illinois University. She is a Licensed Professional Counselor in both Illinois and Georgia and is a Licensed Clinical Professional Counselor in Illinois. Sara has a Coach Training Certification from the International Coach Federation and is pursuing the Master Coach Certification (MCC) designation. In addition to the organizations mentioned previously, she is an active member of the National Board for Certified Counselors, the American Counseling Association and the American Career Counseling Association. Also, Sara is in the Chi Sigma Iota International Honor Society for Professional Counselors and has a Leadership Coaching Certification, an Executive Coaching Certification and a Life Coaching Certification.

Raymond Henley’s career passion has been applying innovation and teamwork to develop system approaches to healthcare and leadership training. Having begun his career while serving in the U.S Navy as a Hospital Corpsman, Raymond has always gravitated toward training in many capacities. The development of communication skills, strategy planning, and improvement implementation are vital for healthcare leaders to be a change champion in the industry.

Raymond has an MBA with a concentration in Health Care Management from Fayetteville State University and CMPE certification with MGMA. He has also received a Data Science Specialization from John Hopkins University and other valuable certifications. His clinical background as a Hospital Corpsman and service in administrator roles as Orthopedic Surgery Service Line Director, Director of Physician Practices and Leadership Coach have provided diverse learning experiences in the area of innovation and system alignment.

A desire to assist leaders in reaching their fullest potential while helping organizations not only reach their goals but create best practices and trends led Raymond to join the CTI family

Raymond resides in Fayetteville, NC with his wife Leslie and their 4 children. He is a self-proclaimed Chef and enjoys spending time with his family and serving their church family.

Dr. Michael Hein has over 20 years of healthcare leadership experience in multi-specialty practice, large integrated health systems, academic medicine, and start-up companies. He has extensive clinical leadership experience and deep knowledge in transformational change. He integrates his past experiences as an athletic coach, teacher, clinician, and leader into his work as an executive coach to elevate individual leadership performance in complex systems and help executives, especially emerging or existing physician executives, achieve unsurpassed results.

Dr. Hein is a former CEO of a large (60 member) non-merger network of hospitals and health systems in the Midwest. Additionally, he was a Chief Medical Officer within the Catholic Health Initiatives (CHI) system. He practiced in rural Nebraska and South Dakota before leaving private practice to join the Veteran’s Health Administration (VA) where he held numerous leadership roles at a local, regional and national level.

Dr. Hein earned his Doctor of Medicine from the Sandford School of Medicine at The University of South Dakota along with his Master of Science in Exercise Physiology and Bachelor of Science in Chemistry.  He also has a Master in Healthcare Management from the Harvard T.H. Chan School of Public Health.  Dr. Hein trained as a general internal medicine physician at Gundersen Health in La Crosse, Wisconsin.

Dr. Hein’s area of interests includes physician leadership development, executive leadership transitions, physician burnout, and leading from wholeness. In addition to coaching and consulting, he is currently a co-owner/co-founder of KPI Ninja, a healthcare analytics as a service company based in Nebraska.

Currently he and his wife, Connie, reside in rural central Nebraska where he serves on the board and as coach of the Nebraska Medicine Cycling Team, and volunteers at his local church in numerous roles. Dr. Hein is an avid cyclist and swimmer and he continues to coach cyclists and completive swimmers, which he has done his entire adult life. He and his wife have three adult children who currently reside in Nebraska.

Jennie Hanson is a dynamic leader, with over two decades of experience leading businesses to extraordinary results and developing high performance teams to exceed organizational objectives.  Jennie is an executive coach to many Senior Healthcare Leaders and incorporates her expertise leading all aspects of organizations including organizational development, cultural transformation and engagement as well as strategic planning and business development in her coaching.

Most recently Jennie was Chief Strategy Officer at Numotion, a complex rehabilitation technology company and prior to that, she was Executive Vice President of West Corporation, leading the Alerts and Notifications Division.  Prior to joining West, Jennie was an executive with GE for over 20 years, most recently as President of GE Healthcare – Lunar, a division of GE Healthcare with global operations in Asia, Europe, North and South America and prior to this position Jennie spent 13 years with GE Healthcare in various key leadership positions.

Throughout her career, Jennie has led with the guiding principle that employee engagement is the enabler of business success.  She and her teams have been recognized with numerous awards, including GE’s Executive Leadership award, GE Healthcare’s top growth award, and West’s Innovation Award.  Jennie was Co-Leader of the GE Women’s Network for GE Healthcare, an organization focused on professional development of women.  Additionally, Jennie has lectured globally on topics of business growth, leadership and disease management.  Jennie guest lectured at Creighton University on business and served on the CCFA Regional Board of Directors for 4 years.

Jennie holds a Bachelor of Science degree in Applied Mathematics and Economics from Brown University.  She lives in Nashville, TN with her family.

John Lazar has been a performance consultant and coach since 1983, acting as an executive coach to CEOs, business owners, executives, senior managers, and solopreneurs for more than two decades. His background and expertise in psychology, adult human development, performance technology, organization development, coaching, business, and speech act theory provide a unique and rich perspective for understanding how individuals, groups, and teams operate within organizational settings.

He works with individual leaders and their teams, shifting their perspectives, motivations, and performance. The impacts are socially and emotionally intelligent leadership and management, enhanced trust, breakthrough execution, and business results.

In addition to his business coaching, he also consults to companies designing interventions, educating and facilitating on issues of leadership and management practices, communications, evaluation, executive team alignment, and culture change.

John has served client organizations in a range of industries including aerospace, environmental services, food manufacturing, financial services, manufacturing, medical waste management, oil and gas, professional services, pharmaceuticals, retail, and telecommunications, as well as federal governmental agencies and departments.

John is a founding member and past President of the Board of Directors of the International Consortium for Coaching in Organizations (ICCO). He is actively involved in the International Society for Performance Improvement (ISPI), and is co-founder, owner, and Executive Editor of IJCO The International Journal of Coaching in Organizations®. In addition to writing articles and chapters for professional publications, he has made more than 80 presentations to local, national, and international audiences in the U.S. and eleven other countries on topics including human capital management, leadership and sustainable leadership, executive team alignment, management skills, coaching, blended interventions, coaching program design, emotional intelligence, communications, evaluation, and ROI.

John earned his master’s degree in clinical psychology from the University of Illinois in Chicago and bachelor’s degree in psychology from Lake Forest College. He was certified as a Master Coach by the International Coach Federation (ICF) in 1999. He received his coach training and certification from Newfield Network and advanced training from the Institute for Generative Leadership. He is certified to interpret and debrief several assessment instruments, including the Birkman Method®, Hogan Personality Suite, and Emotional Competence Inventory. He resides in Forest Park, Illinois, USA.

Bob Lewis brings 20 years of experience to the areas of leadership development and organizational effectiveness.  Throughout his career, he has partnered with leaders at all levels within a broad range of corporate, government, educational, and nonprofit organizations.  Key focus areas include the design and delivery of tailored training programs and group facilitation.

Prior to becoming an independent consultant, Bob led strategic initiatives for J P Morgan Chase, managed the training function for a large state agency, and led organizational change strategies for a management consulting firm.

His extensive experience and excellent communication skills have earned the trust and respect of his clients.  Bob is highly valued for the unique perspective he brings to every engagement.  By connecting proven leadership practices with real-world experience, he is able to fulfill his passion of helping individuals map out their own unique path to leadership success.

Bob is a faculty member of GE’s John F. Welch Leadership Development Center along with other leading professional training organizations.  He is certified in a host of leadership assessments and development programs.

Dr. Jeffrey Lobas has had a distinguished and diverse career in healthcare administration, clinical practice and academia. He received his Medical Degree and completed his residency in Pediatrics at the Medical College of Ohio. His fellowship in Pediatric Critical Care and Pediatric Pulmonology was completed at the University of Wisconsin in 1986. He has been a faculty member at Indiana University, University of Minnesota and University of Iowa.

As the director of Iowa’s Program for Children with Special Healthcare Needs, Dr. Lobas led efforts redesigning the state’s system for caring for children with complex and chronic diseases. He continued his efforts to transform healthcare as the Chief Medical Officer for Cardon Children’s Medical Center in Phoenix and the Chief Medical Officer for the Southern Illinois University School of Medicine. In these positions, Dr. Lobas dedicated himself to building innovative approaches to organizational challenges including new clinical models, quality systems, medical informatics and population health. As the CEO of the Children’s Hospital of Orange County’s Health Alliance he was able to initiate efforts to standardize care and create Patient-­‐Centered Medical Home models.

In November of 2013, he founded the Institute for Transforming Healthcare (ITH) in Newport Beach, CA, dedicating his skills and talents as a change agent and advocate towards deep organizational change in the healthcare industry. As the President and CEO of ITH leads efforts in redesigning systems of care in a number of venues. In the last year, he worked closely with the 11 children’s hospitals in the state of California, developing new approaches for caring for children with medical complexity.

Under the leadership of Dr. Lobas, ITH provides collaborative leadership to healthcare organizations in the areas of developing new clinical models, creating high performance organizations, designing systemic approaches to quality of care, applying population health principles, and providing system analysis and design recommendations.

Dr. Lobas received his doctorate in Organization Development at the University of St. Thomas in Minneapolis in 2005, where he conducted research in leadership, developed curricula and taught leadership development in healthcare organizations. He obtained his Master’s Degree in Public Administration from Ohio State University, and before medical school served as a health planner and administrator for public health organizations. He is published in the area of leadership in healthcare and system redesign and remains involved in the American Academy of Pediatrics, the Association for Physician Leadership and the Conscious Business Academy.

Dr. Diane Menendez has been a leadership coach and Talent Development consultant for 30+ years.  She recently retired from Catholic Health Initiatives as National Director, Talent Development (2010-15). At CHI she was responsible for system-wide Coaching and Mentoring initiatives and supported succession strategy and implementation. She worked with CHI leaders to support the Talent Development of high potentials. She was on the Core Team of CHIs Transformative Leadership Development Program, lending her expertise to the planning, curriculum development, facilitation and coaching of the program’s physician leader, nurse leader and hospital administrator cohorts. She brings a bias for integrative and evidence based practices to her coaching and facilitation.

Prior to joining CHI in 2010, she held leadership and officer roles in Succession Management, Organizational Development and Leadership Development roles at AT&T, Macy’s and Convergys and also ran her own consulting and executive coaching firm (Leadership Mastery Coaching) for 18+ years.

Diane has been a Master Certified Coach since 1998.  Her book, Becoming a Professional Life Coach, was co-authored with Patrick Williams in 2007; a second edition was published in Spring, 2015.  She has written a number of articles on coaching, most recently “Coaching on the Run,” (with Pat Patton), published June 2013 in Nurse Leader and also wrote the chapter “Coaching the Clinical Dyad for Partnership Success” in Dyad Leadership in Healthcare (Wolters Kluwer, 2015) which details the strategies and processes she uses when coaching dyad leadership partners in healthcare.

Through her personal experiences, Diane has developed a realistic and compassionate approach to consulting with and coaching the more than 350 leaders she has worked with in a variety of industries worldwide. She is also a trained professional mediator. She has done extensive post-doctoral work at the Gestalt Institute of Cleveland, the Newfield Network, Harvard’s Institute for Professional Coaching, Team Coaching International, etc. She has a strong background in psychological assessments and uses these tools to intensify awareness, assess role fit, and foster development for individuals and teams.

David Mish is committed to improving health globally. He collaborates with doctors, executives and teams to accelerate their success in leading change that measurably transforms their organization. David focuses and specializes in developing his clients’ deep skills in leadership, strategy and effective execution. His collaborations are creatively structured for each unique situation.

David has served 100+ companies in 11 countries.  While serving a diverse client base, he has been repeatedly drawn to health related industries: hospitals, health systems, health plans, physician practices, and Pharma/Biotech/Medical-device companies. In 2008, David changed focus from top-tier strategy consulting to leadership development and organizational effectiveness. He became a partner in a global business-coaching firm and started his own firm to focus on the healthcare space. His services include: consulting, facilitating, instructing, coaching and mentoring.

David’s clients are successful in their current, highly specialized, roles and have aspirations to transform and enrich their organizations. He develops his clients’ leadership capabilities to improve focus, alignment and engagement, allowing them to reach their aspirations. His clients include: Stanford Hospitals & Clinics, Columbia HCA, Memorial Herman, Alameda Alliance for Health, Kaiser, Merck, Genentech, Beckman Instruments, Novartis, Roche, Sony Pictures Home Entertainment, Microsoft.

David constantly invests in his own capabilities to stay current and better serve his clients. Committed to self-development, he has trained with some of the world’s foremost business thinkers: Dave Logan, David Allen, and Bob Dunham. Every year he looks forward to the annual TED conference where leading ideas are presented and discussed.

David holds a BS in mathematics from Michigan State University, an MBA from Case Western Reserve University, a Certificate in Biotechnology from the University of California, and is a Board Certified Coach in Executive & Leadership Coaching (BCC). He is also a Professional Certified Coach (PCC) and a Certified Physician Development Coach. He is currently in his twelfth year as an instructor at the University of California Extension program where he teaches classes in Biotech project management, operations, and finance.

Karen O’Donnell works with business and medical leaders and teams who aspire to uncommon levels of performance, growth and innovation.  She recently completed a notable career with General Electric Corporation at the Jack Welch Leadership Center – Crotonville – Ossining, New York.

Karen is known for her expertise in change management and was one of the lead change agents at General Electric initiating change across all GE businesses.  Karen has deep experience as a facilitator of strategic meetings, leadership and quality courses, and as a coach for individuals, teams and executives.  She is also a student of the neuroscience of change and linguistics.  She employs both areas of expertise as a medical and executive coach.

Karen’s career at General Electric included her role as the leader of Executive Education where she re-designed and delivered the two highest-level Executive Programs and helped develop and lead the CEO-sponsored Leadership, Innovation and Growth program for GE’s top 60 executive teams.

Karen’s GE experience includes holding a variety of positions — manager of public relations, marketing communications, marketing and business operations, and medical continuous improvement initiatives with many US healthcare systems. She brings a unique perspective from her own career growth and her focus on professional and leadership development.

Karen is a certified green belt, a Professional Certified Coach with the International Coaching Federation (PCC), experienced in DiSC and Myers Briggs, and qualified in EQ-I, MRG, Energy and Hogan assessments.

Karen graduated from Middlebury College, VT, holds a master’s degree in zoology from the University of Illinois, and a master’s in science journalism from Boston University.  Karen participates regularly in leadership and coaching education, and recently garnered a certificate in Strategic Human Resources Practices from Cornell University.  Karen is VP of Enhanced Membership for the International Coaching Federation, New England Chapter, and a committee member of 1Berkshire, and Programming Chair for Berkshire Business and Professional Women’s Foundation.

As a coach for CTI, Karen has worked with the following organizations and individuals:

With over 17 years of experience in the healthcare and academic research settings as a transforming leader and culture change agent, Petra has a deep understanding of the challenges facing executives, physicians and healthcare leaders today. As President of Integrative Partners, she collaborates to deliver transformative leadership development programs to physician and executive leaders.

As a Leadership Development coach, Petra works with clients to embark on a personal inquiry and development journey. Her commitment is to unlock new thinking and create courageous steps forward to achieve their desired outcomes. As a consultant, Petra leverages her leadership experience to deliver customized approaches and experiential learning that develop the internal capacity of the people, processes and structures. The result is a sustainable framework that can continue to grow beyond the engagement.

Petra is a certified Leadership Coach through Georgetown’s Institute for Transformational Leadership and a credentialed member of the International Coaching Federation. A firm believer in growing our community of skilled coaches, she serves on the faculty of Georgetown’s Health Coaching certification program as an Instructor and Practicum Advisor to coaches-in-training. She holds a Ph.D. in Molecular Biology and Genetics from Kent State University and a B.S. from Virginia Tech. She is co-inventor on a patent, has multiple publications in peer-reviewed journals and received numerous awards acknowledging her technical and engaging leadership skills. Notably, Petra was named “Woman of the Year – Forward Thinker” by Glamour magazine and Toyota in 2005.

Petra is committed to her mission of making a difference in the way we exist in this world. She volunteers by participating in the Leukemia and Lymphoma Society’s Team in Training program and is a volunteer coach for Special Olympics. Petra is also a soccer player in a men’s league and a competitive triathlete.

In 2005, Sharon Rich founded Think Business Growth, Inc. (formerly Leadership Incorporated) to support the transformation of leaders and the organizations they lead — in order to produce both business results and value for their clients and communities. Sharon has developed leaders at: Yale Medical School, Mount Sinai Health Systems, Kaiser Permanente, Baxalta, ResMed, and many others in healthcare, medical manufacturing, technology, media, education, professional services, and other fields.

Sharon’s work is guided by 30 years of hands-on business and leadership experience. She has the full range of leadership experience from being an entrepreneurial owner of a boutique advertising agency (whose clients included Cedars Sinai, Centinela Hospital, NME and AMI) to roles on the senior leadership teams in national/international firms, including OgilvyOne, a division of Ogilvy & Mather.

Sharon earned her BA in psychology from UCLA in 1980, pursued graduate studies in psychology and education at Antioch University in the early 1990s, and is a graduate of Coach, Inc., the leading global provider of coach training programs. Sharon is committed to lifelong learning and is certified in Rapid Culture Change, Rapid Team Results and Group Facilitation. Sharon is on the faculty of Coach, Inc., and trains coaches all over the world.

Sharon holds a PCC accreditation from the International Coach Federation. She is also a Certified Professional Behavior Analyst (CPBA), which means she is highly proficient in administering, debriefing and training with the DISC and PIAV assessments. She is a group leader in the ProVisors network in Los Angeles.

Over her long career as a coach, Sharon has worked with the following organizations and individuals:

Sharon lives in West Los Angeles with her husband, in their recently empty nest. She likes to travel, ski, meditate, read, write, and make interesting and delicious things.

Diane Scott is an international consultant with a wide-ranging and extensive background in healthcare leadership, education, coaching, consulting and productivity. Viewed as a national expert with leadership development and a healthcare conflict expert, her recent healthcare clients have included the Brigham and Women’s Hospital of Boston, Veterans Affairs Medical Center and preeminent Hospitals throughout the country.

During 2013 and 2014, she spoke at the United Nations and has consulted and coached with United Nation leaders and country leaders from around the globe.

Starting her career as a nurse on the world’s first liver transplant team, she served under Dr. Thomas Starzl, recipient of the National Medal of Science, and quickly advanced her career to become the Director of Cardiology, Cardiac and Thoracic Transplant Surgery departments at the University of Pittsburgh Medical Center.  Her expertise increased during her leadership of the University of Pittsburgh Physicians Cardiology Practice and Cardiology Services departments.

Her experience includes tenure as the Director of Cardiology Departments with HCA Medical Center’s flagship organization, CJW Medical Center, Richmond, where she served as the principle lead in the design, implementation and leadership of the departments within the new hospital.

As the former Program Director for a national health organization, she led the initiatives in organizational conflict education and has authored over eighty national publications regarding conflict resolution, leadership development, performance enhancement and business strategy.

While serving as graduate faculty at Loyola, New Orleans, Diane also specializes in coursework in human resource management and advanced finance.

Diane lives in Virginia with her husband, Craig, and her daughter, Isabella.

Marion Smith is the Founder and Lead Executive Coach and Consultant of Elemental Consulting located in Northern Virginia just outside of Washington D.C. A professionally certified Leadership Coach, Marion brings more than 20 years of business knowledge and skills to enrich her work with clients. Her business and organizational background includes organizational consulting in both the private and public sectors. Broad business and technical experience enhances her understanding of client situations and the challenges faced in companies of all sizes and industries. She coaches, consults and delivers Innovative Thinking Skills training for clients on a global basis.

Prior to working in consulting and coaching Marion’s career included time spent conducting scientific research in the Biosciences sector, directing manufacturing improvement education programs in the Technology sector and leading the design and implementation of a publicly-funded pilot program in the UK to establish Employee Development Planning in small, medium and large enterprises. Her work is always driven by the will to advance methods, systems and the development and growth of people.

Marion achieved professional certification in Leadership Coaching at Georgetown University, Washington D.C. and is a credentialed member of the International Coach Federation (ICF). She holds the status of Chartered Biologist (C.Biol) and Member (MRSB) with the prestigious Royal Society of Biology in the UK and has a Postgraduate in Information Technology from the University of West of Scotland. Additional professional recognitions include certification in Production and Inventory Management (CPIM) awarded by the Association of Operations Management (APICS) and a Diploma in Clinical Hypnotherapy from the London College of Clinical Hypnotherapy.

A certified trainer of the DiSC Assessment System, Marion is also certified to deliver the Hogan Leadership Forecast Series and Team Management Systems (TMS) assessments. She offers individual, 360 and team development assessments in support of her individual and team coaching services. In addition, she is a certified trainer and facilitator of the de Bono Thinking Systems Six Thinking Hats® and Lateral Thinking methodologies for structured and innovative thinking. Marion has developed and delivers a range of skills development programs which include Effective Communication for Performance & Impact and Emotional Intelligence for Optimal Performance.

Recent client engagements have included Executive Coaching and/or Training Program delivery across a range of organizations/sectors, including, Healthcare, Pharmaceuticals, Medical Device Manufacturers, Government Agencies including the Intelligence Community, Finance, Technology, Telecommunications, Energy and the US Marine Corps Systems Command.

When coaching, consulting and training, Marion works with her clients to raise their self-awareness and increase understanding of situations and opportunities they face. She supports and challenges clients to uncover and explore their potential, enabling achievement of important personal and organizational goals. Her ability to focus on core issues and possibilities while considering the ‘big picture’ allows identification of key areas for impact and improvement. Working with integrity and focusing on her clients’ needs she offers leaders and executives a business relationship based on trust, confidential discussion and the exploration of opportunities and practical solutions for personal growth and the resolution of issues.

Chris Steilberg has practiced organizational psychology for over 20 years consulting in diverse organizations and providing thought leadership to academia. Known for his innovative, yet practical solutions, as a client once claimed: “Chris delivers results, not just with bold ideas, but also with a true understanding of what works in Poughkeepsie.”

While earning his PhD at Georgia Tech, Chris began a 15-year career in corporate talent management. Working in a variety of roles and levels for BellSouth, MCI, Coca-Cola, Burger King and Ryder corporations, he is well versed in organization dynamics and C-suite navigation.

As a thought leader in I/O Psychology, Chris has lectured at Spelman College, Georgia Tech and the University of Miami. His keynote address at the National Futures Conference addressed emerging trends in work and their implications for higher education. His jointly authored publication in The Academy of Management Journal, “Sure everyone can be replaced, but at what cost?” is credited with fundamentally reframing turnover research.

As a business consultant, Chris is most frequently called on for executive coaching, assessment for selection or promotion and talent management consulting. His breadth of experience and corresponding skill in change management enables him to deliver valued results, oftentimes to groups with historically conflicting interests.

Regardless of industry, size or business model, clients appreciate his business acumen, leadership expertise and consultative style. Most rewarding to Chris, however, is his clients’ appreciation simply that he’s there for them.

Outside of work, Chris values his time with social service organizations and charities. In addition, as a life-long learner, he continues his studies in high school and college as a research and teaching assistant to his two children.

Dr. Dick Tibbits has worked in hospital administration for over twenty-five years. He served as Chief Operating Officer at Florida Hospital Tampa (a 500 bed hospital), Chief Operating Officer at Loma Linda University Medical Center – Murrieta (a teaching hospital), Chief People Officer (Sr. VP for HR) at Florida Hospital Orlando (over 15,000 employees), Chief Learning Officer also at Florida Hospital Orlando,  Vice President for Innovation and Health at Celebration Health (a unique partnership between Florida Hospital and the Walt Disney Co.),  and Vice President for Operations at Kettering Medical Center in Dayton, OH.

Dr. Tibbits has his doctoral degree in psychology and is a licensed professional mental health counselor. He is also a researcher and the author of 5 books that have been translated into 4 different languages. His most recent book is entitled “The Stress Recovery Effect.”  He is a sought after speaker who has spoken at Harvard Medical School, The Mayo Clinic, The National Institute of Health, Stanford University, Duke University, The International Conference on Stress as well as many other national conferences and universities around the country.  He has also presented his work internationally in England, Switzerland, Australia, New Zealand, Canada India, Hong Kong and the Philippines.

Dr. Tibbits is currently focusing on what he truly enjoys: helping others perform at their best.  He now serves as both an executive coach to corporate leaders as well as a performance coach to some of the worlds premier motorsport racers.  His passion is to translate the latest research into applied best practice.

Diane Zile is a passionate, experienced leader who most recently held the role of Chief People Officer at OtterBox, a company frequently recognized for their engaging culture and innovative people practices. Previously, Diane co-founded the strategic business consultancy Whole Strategies. She has held senior leadership roles at McStain Neighborhoods and Level 3 Communications and has more than 20 years of strategic human resources experience at Fortune 500 companies, including YUM! Brands and Macy’s.

Diane’s areas of experience and expertise include Strategic Planning, Organizational Structure and Design, Culture Integration, Performance Management, Total Rewards, Communications, Diversity and Inclusion, Recruitment and Selection, Leadership Development, Training Design and Delivery, Executive Coaching as well as Mergers and Acquisitions.

Diane graduated with a Bachelor of Arts from Towson University and received her Master of Science from Johns Hopkins University. She is certified in the Paterson StratOp® and LifePlan® processes which were used extensively during her tenure at OtterBox to drive exponential growth and success. Diane is also certified in the DiSC, Emergenetics®, and Myers-Briggs Type Indicator (MBTI®) assessments that are used to improve team dynamics and maximize effectiveness.  Diane has completed the ACTP Transformational Coaching Program with Blue Mesa Group and is pending certification as a professional coach with the International Coaching Federation.

Diane speaks nationally on the topics of organizational culture and employee engagement.  She is a professional member of the International Coach Federation (ICF) and the National Speakers Association (NSA).  She enjoys traveling with her husband David and hiking in the foothills with their pups, Hilo, Kahu & Kailua. She is passionate about theatre and the arts and serves on the board of the Boulder Ensemble Theatre Company.  Diane also serves on the boards of the Denver/Boulder Better Business Bureau Trust and Hunger Free Colorado.

Philippa Kennealy is an Executive Coach and is President and Founder of The Entrepreneurial MD and The Physician Executive, physician professional development and business coaching companies. She is a family physician and physician executive by training, with experience in medical staff and hospital leadership, as well as small business leadership and management. She served as both Medical Director and CEO at UCLA-Santa Monica Medical Center, before assuming executive positions in two Internet software application development companies. She formed her coaching company in 2003 and since then, has worked almost exclusively with physicians and healthcare professionals.

Philippa also serves as a consultant coach to Language of Caring (“Improving the human experience by making caring visible”) and to the TriumGroup.

Philippa received her medical training and post-graduate training at the University of Witwatersrand in South Africa; she then worked in rural Zimbabwe for three years, before emigrating to the USA in 1984. She completed her family medicine residency in Santa Monica, then worked in private practice in Santa Monica for almost ten years. She obtained her Masters in Public Health in Health Services Management from UCLA School of Public Health in 1997. She received her coach training and certification through the prestigious Coaches Training Institute in 2003.

As a coach for CTI, Philippa has worked with the following organizations and individuals:

Philippa is married to a physician, has one daughter, and lives in Los Angeles, California.

Dr. Laura Belsten is the Founder and President of CEO Partnership, an internationally-recognized executive coaching and leadership development consultancy and training firm. She also founded the Institute for Social & Emotional Intelligence.

Laura is an executive coach specializing in leadership, communication, management and social and emotional intelligence with over 20 years experience coaching CEOs, as well as senior- and mid-level corporate and business executives.

Her expertise includes group and team coaching, assessment, training and development, leader on-boarding, career development, strategic thought leadership, and facilitation (board retreats, senior leadership team retreats, strategic planning retreats). She leads energizing, customized team-building sessions, leadership development training, and she designs and conducts comprehensive organizational assessments.

Laura provides a comprehensive array of assessment tools to her executive clients, including 360 feedback, Myers Briggs, FIRO-B, Watson-Glaser (critical thinking), The Conflict Lens™, DISC, various Emotional Intelligence assessments, MRG’s Leadership Effectiveness Analysis (LEA) and Personal Directions (PD), the Hogan suite of assessments, Lominger VOICES 360, Team Coaching International’s Team Diagnostic, and many others. Assessment tools are used in a confidential manner and become the sole property of the executive receiving coaching. Assessments are used to enhance self-awareness and understanding of the executive’s strengths and potential opportunities for development in leading, managing and communicating. Assessments provide the individual being coached with greater insight into the impact they have on others in the workplace and how they may be perceived by others.

Laura holds a Ph.D. from the University of Denver, and Master’s and Bachelor’s degrees from the University of Colorado. She is a Master Certified Coach (MCC) through the International Coach Federation, the highest certification which can be earned in the coaching profession. In addition, she holds the distinction of having earned the designation of Certified Executive Coach (CEC). She is Past President of the International Coach Federation – Colorado, and has been on the faculty of the University of Denver since 1990, teaching graduate courses in leadership and communication.

Sherry Bright has 30+ years of experience in health care strategy, planning, execution and improvement. As a member of C-Suite level teams since the late 1980s, Sherry has worked with boards, physicians, community leaders and other executives to envision the possible and collaborate to achieve mutually beneficial goals and outcomes. While most of Sherry’s experience has been with community-based non-profit health care organizations, she has worked within, as an employee and a consultant, public, for-profit and investor-owned entities. Her experience crosses the continuum of health care delivery from primary to tertiary & quaternary facilities. Her work has taken her across the United States and Canada, from large metropolitan areas to smaller regional centers and critical access hospitals within more rural areas. Sherry’s expertise lies in the ability to bring individuals and organizations from diverse settings and viewpoints together to define common challenges and align efforts to make a difference not only for organizations but also for the communities they serve.

Over the years Sherry has had direct accountability for strategy, planning, marketing, performance improvement, information systems, quality and philanthropy. Her involvement with the Baldrige Performance Excellence Program, our national quality program, began in 1999. Since then she has served both national and regional programs as team lead and spent 4 years on the panel of judges for Rocky Mountain Performance Excellence.

Sherry received her B.S. in Education and her M.S.P.H. from the University of Missouri.

John Buckley retired from GE Healthcare in Waukesha, Wisconsin after 40+ years of developing leaders and leading change in both public and private organizations. John served a 22‐year career in the Army, stationed in Europe, Southeast Asia, and the United States. He retired from active duty in 1990 at the rank of lieutenant colonel. He attended the United States Military Academy at West Point, New York, graduating with a Bachelor’s Degree in Engineering. While on active duty, he received a Master’s Degree in Public Administration from Northern Michigan University. He is also a graduate of the U.S Army Organizational Development School and the Command and General Staff College. He was a department chairman and taught Leadership, Ethics, and Public Administration at Marquette University in Milwaukee, Wisconsin.

Since leaving the Army and before joining GE Healthcare in 2006, John held a number of leadership and organizational development positions with several large companies including Hewlett-­‐Packard, BMO Harris Bank and Harley-­‐Davidson Motorcycle Company.

At GE Healthcare John created and delivered leadership development programs for the Technology Leaders of the 7,000+ engineers, scientists and researchers employed there. Recognizing the need for change leadership in GE, John developed and facilitated a change leadership module in his leadership programs. He continues to deliver that learning experience to other Corporate GE Leadership Development programs and other technology and medical customers as well.

John is married and lives with his wife in Brown Deer, Wisconsin. He has three grown children, 4 grandchildren and one very spoiled Golden Retriever.

Kit Connolly Turner partners with global C-suite business leaders and their senior teams to speed organizational buy-in and delivery of tangible business results. Kit leverages over 30 years of practical business experience as both the leader who develops and carries out the strategy, as well as the consulting coach who helps mobilize and guide the team. Her work has partnered her with a broad range of global Fortune organizations to facilitate large/small scale organizational change, enable business process improvement, increase team performance, facilitate & design strategic planning sessions, provide leadership coaching, coach project teams through deployment of strategic projects/initiatives, design and deliver customized curriculum and business meetings for global leaders & customers in the Americas, United Kingdom, Netherlands, Europe, China, and Japan. Industries include: Healthcare, High-Technology, Oil & Gas, Power/Energy, Financial, Consumer Products, Telecommunications, among others. Both for-profit and non-profit experience.

Kit has experience in sales, customer service, leadership development, curriculum design, executive coaching, consulting and education. She held a variety of leadership positions for 15 years with General Electric (NBC and Plastics) in sales, customer service, and global leadership development. In her 20 years as an Independent Consultant she has worked with several global Fortune organizations. In addition to running her own consulting practice, Kit has also been an active Consulting Associate for Destra Consulting, Boulder, CO, Gagnon Associates, Boston, MA, Horizon Leadership Atlanta, GA, and GELRAD, Clinton, NY.

Kit received her Bachelor’s of Science in Marketing and Management at Siena College in Loudonville, NY. She is certified as an MBTI Administrator, a GE Master Change Agent, GE Master Work-out Facilitator, and all GE Essential Leadership Programs. Some of her post graduate work includes leadership development, organizational effectiveness, innovation & creativity, executive coaching and change management.

Kim is the Founder and President of Kim Ebinger Coaching, LLC. Her dedication to the development of others has been cultivated over the years through her work with adults with disabilities at various community based and privately held healthcare organizations.

Kim is committed to helping organizations create more effective approaches to the development of their leaders and staff. She enthusiastically combines her action-oriented approach with her appreciation for the challenges associated with change management. Kim is skillful in sharing honest assessments of what is working or not and co-creating systems of accountability that support progress toward identified goals.

She brings a natural ability to effectively assist individuals and teams as they shift their observations and interpretations of the world in which they live. Kim works with teams on issues of trust and conversational competency, which are essential for addressing underlying concerns that limit growth and innovation.

Over the years, Kim has used her expertise and talents in the areas of program development and change management, marketing and client satisfaction at various healthcare and civic organizations. In addition, she has facilitated workshops and conferences on a range of topics, with a strong focus on leadership development and the possibilities for personal transformation.

She is a certified coach through the International Coaching Federation and Newfield Network and a consultant at Vernal Management Consultants. Kim is a Curriculum Facilitator and Ontological Coach at the online leadership development program OntoLeader and a trained facilitator with the Zeidler Center for Public Dialogue.

Kim is a graduate of the Newfield Network Coach Training Organization and the University of Michigan with a B.S. in Physical Therapy.

As a coach for CTI, Kim has worked with the following organizations:

Beaver Dam Community Hospital

CHI St. Alexius Health

HealthOne – Denver

Lee Health

TriHealth

LifePoint Health

Martin Health

Mission Health

Parrish Medical Center

Dan Eisenman is an experienced coach, facilitator and consultant. He specializes in leader and team development, focusing on the impact of emotional intelligence and critical thinking – the idea that all emotion is useful data providing a competitive edge once properly interpreted. Along with E.I., thinking strategically and systemically form the core of a leader’s long term capabilities, which means thinking critically, analyzing and challenging assumptions.

Dan has over 27 years of leadership and training experience in healthcare, the military, retail, and insurance industries. For 9 years Dan has aided physicians and staff in critical care environments and healthcare administration in hospital and clinical environments, centering on leadership skill and effective interpersonal communication. With leadership experience as a military officer and as a retail manager, along with 15 years in the insurance industry, he has a broad perspective.

Dan is a Certified Performance Improvement consultant with extensive experience building high performance teams. He is certified as a Leadership Coach and works with leaders at all levels. He has been a guest speaker with the Northwest Communication Association and has spoken twice at Association for Talent Development, (formerly ASTD), International Expos in partnership with a world-renowned expert on critical thinking.

Most recently Dan operated as an executive coach for Catholic Health Initiatives’ Transformative Leader Development Program  and managed leader development programs for CHI Franciscan in Tacoma, Washington.

As a coach for CTI and others, Dan has worked with the following organizations:

Joy Goldman is a an Executive and Physician Leadership Coach certified  with the International Coach Federation. She has over 30 years in healthcare,  both community-based and academic medical centers, and provides real world knowledge of the challenges facing physicians and health care leaders today.

Joy assists leaders who want to improve their ability to:

• Assimilate to a more administrative role with management responsibilities for programs and people
• Set appropriate boundaries through priority management and delegation
• Manage conflict and difficult relationships
• Improve leadership presence and influence others to achieve results
• Deal with disruptive behavior
• Coordinate and manage work teams to drive change
• Transition to another role, workplace, or what’s next to create a more fulfilling life

Joy is the President of Viewfinder Coaching and Consulting, LLC and her work has included executive, leadership and physician coaching to support culture change and improve team effectiveness. She has created and implemented executive onboarding systems to ensure successful assimilation to new roles and organizations and has facilitated process improvement and rapid cycle change teams.

Joy is a registered nurse with Master’s degrees in Community Health Organization and  Strategic Human Resources and Organizational Development. She is a Six Sigma Black Belt and has several coaching certifications.

JC Heinen is an executive coach and consultant working specifically with the C-suite to build healthy leaders and teams that can drive strategic initiative to successful business outcome. JC focuses on aligning leader and organizational goals to ensure that results are realized through enhanced performance at all levels.

JC Heinen has been providing executive coaching to business leaders for over 20 years. As coach and consultant she has partnered with global and national organizations in providing assistance with: executive onboarding, leadership development, leading change, succession planning, and team alignment. JC builds long-term relationships with her clients to support their on-going needs as the competitive landscape continues to change.

Ms. Heinen has over 30 years of business experience consisting of both corporate and field operations. She has expertise in developing strategic alliance partnerships and building global sales and delivery infrastructures.

JC is also the founder of TMI Partnerships, a leadership consulting/executive coaching firm and Jessie’s Heart Foundation, a non-profit organization supporting the financial needs and wellbeing of patients of Children’s Hospital Colorado with congenital heart defects.

Ms. Heinen believes in donating her time and talent in her community through the American Heart Association and The Women’s Leadership Investment.

Assessments

– Strategic Directions,  Individual Directions, LEA 360, Hogan, Hay’s ECQ – Paterson LifePlan,  Social & Emotional Intelligence Profile, Target Account & Consultative Selling

Professional Affiliation

– American Heart Association, Int’l Coach Federation

– Society of Neuroscience, The Leadership Investment

Education

– IMD –  Leadership Lausanne,  SZ

– Denver University – Leadership Dev.

– Capella University – Org. Psych.

– Regis University – BSBA